Introduction

Efficient administrative management is the backbone of smooth municipal operations. In Latvia, systems for document management, resource allocation, employee management, and permit issuance have been implemented to ensure municipalities function with greater transparency and efficiency. These tools automate complex workflows, reduce manual tasks, and ensure that key administrative functions run seamlessly.  

Document Management System

The LIETVARIS module automates document management for municipalities and their subordinate institutions, processing legal documents, managing workflows, and enabling secure electronic storage. The system integrates with the Document Integration Environment (DIV), ensuring that municipalities can manage and process large volumes of documents effectively. For legal departments, the PROIS module provides specialized support, managing legal case data and workflows within the Prosecutor’s Office. Impact: By automating document handling, municipalities reduce manual paperwork, improve task management, and ensure secure archiving of important documents, leading to faster and more accurate administrative operations.  

Resource Management System

The VIRSIS module centralizes the management of public services, resources, and applications, providing unified oversight of incidents, complaints, and service contracts. In parallel, the PERS module streamlines the registration and documentation of personal data for residents, ensuring municipalities have accurate records to facilitate resource planning and service delivery. Impact: These modules enable municipalities to effectively manage resources and public services, improving the coordination of services and ensuring timely responses to resident needs while reducing errors in documentation.  

Municipal Employee Management

Employee management is streamlined through the KADRI module, which handles employee data, payroll, and compliance tracking, ensuring that HR processes run smoothly. Integrated into this system, the Staff Evaluation module supports performance reviews and career development, while the Employee Applications and Personnel File module allows employees to manage leave requests and HR-related tasks through self-service options. Impact: Municipalities benefit from a centralized HR system that improves efficiency, reduces administrative bottlenecks, and empowers employees to manage their own HR needs, leading to a more productive workforce.  

Management of Permits Issued by the Municipality

The KAVIS system automates the entire process of permit issuance and management, covering infrastructure taxes, trade permits, building permits, tree felling permits, advertising permits, and more. By automating fee calculations and permit approvals, KAVIS reduces the administrative load on municipal staff and ensures financial compliance. Impact: With automated permit management, municipalities can process applications more efficiently, ensuring faster permit issuance and reducing delays. The automation of fee calculations ensures financial accuracy, improving both revenue generation and service delivery.